Jobs

We are currently recruiting for a Reception Administrator. This is a permanent role working 25-30 hours per week (Thursday to Sunday) in High Rise Lisburn.

Main Responsibilities

• Manage the High Rise reception function by handling on line bookings, emails and in person enquiries
• Greet and welcome guests as required
• Manage guest correspondence in relation to group bookings and respond to enquiries as appropriate
• Monitor guest feedback and escalate to SMT as appropriate
• Deal with enquiries and emergencies as required in a calm and professional manner
• Comply with the organisation’s Security & Confidentiality policy at all times, ensuring the highest levels of information security, data protection and confidentiality
• Undertake any other duties of a similar nature related to this post that may be required from time-to-time

Essential Criteria

• Minimum of 1 years’ experience in customer facing administration role
• Computer literate with a good working knowledge of Microsoft packages
• Self-motivated with the ability to work independently using initiative to prioritise work and manage deadlines
• Applicants must have the legal right to work in the UK. Proof of right to work in the UK will be required before engagement.
• This post is subject to a basic criminal record disclosure check through AccessNI.

 This job description is neither exhaustive nor exclusive and may be reviewed depending upon operational requirements and staffing levels.

Joining the High Rise team, you’ll receive a wide range of benefits including:

• free uniform
• free onsite parking
• generous staff discounts in High Rise
• opportunities for training, personal and professional development and career progression.

If you have the experience and skills outlined above and are passionate about delivering excellent customer service, we would love to hear from you.

Email your CV to contact@highriseni.org

CVs for this role will be considered immediately upon receipt with a view to appointing the right candidate asap.

Please note this post will remain open until an appointment has been made and may close in advance of the advertised closing date.

A reserve list may be created to fill similar vacancies which may arise within 9 months of the interview date.

High Rise is currently recruiting for Casual Centre Assistants

Must be available to work flexibly over Christmas.

Must be age 17+ by 30 June 2026 and available to work weekends and school holiday periods.

Rates of pay as follows:

Age 21+      £12.21ph

Age 18-20  £10.00ph

Age 16-17    £7.55ph

Role: As a member of the general staff team, you will work across all areas of the centre to include supervising the soft play facility, co-ordinating parties and assisting in the reception and café. You will help us to ensure all areas of the centre are maintained to the highest of standards and all customers’ needs are met.

Essentials:

• Be available to work weekends and school holiday periods
• Have excellent communication skills
• Be comfortable working with the members of the public
• Possess a positive ‘Can Do’ attitude
• Have an outgoing, enthusiastic and friendly manner
• Have ability to work well under pressure
• Be able to demonstrate initiative and work unsupervised
• Willingness to be flexible and take on other duties as required
• Applicants must have the legal right to work in the UK. Proof of right to work in the UK will be required before engagement.

Benefits

• Sociable hours (no late nights)
• Free uniform
• Free car parking
• Generous staff discount

To apply, complete the short form below and a member of our team will be in contact to discuss.